Customer relationship management CRM software
Software used to track and record customer data and interactions, monitor services levels, and aid in the identification of sales and marketing opportunities
Used by the following occupationsAdvertising and Marketing Professionals develop and coordinate advertising strategies and campaigns and develop market opportunities for new and existing goods and services.
- Professional, Scientific And Technical Activities
- Information And Communication
- Administrative And Support Service Activities
- 0323: Media and Communications
- 0411: Accounting, Auditing and Taxation
- 0414: Management and Administration
- 0415: Marketing and Advertising
Advertising and Public Relations Managers plan, organise, direct, control and coordinate the advertising and public relations activities of enterprises and organisations or of enterprises that provide related services to other enterprises and organisations.
- Financial And Insurance Takaful Activities
- Professional, Scientific And Technical Activities
- Wholesale And Retail Trade, Repair Of Motor Vehicles And Motorcycles
- Information And Communication
- Manufacturing
- 0323: Media and Communications
- 0414: Management and Administration
- 0415: Marketing and Advertising
Business Services Managers plan, organise, direct, control and coordinate sales and marketing activities of an enterprise or organisation.
- Manufacturing
- Professional, Scientific And Technical Activities
- Wholesale And Retail Trade, Repair Of Motor Vehicles And Motorcycles
- Financial And Insurance Takaful Activities
- Information And Communication
- 0311: Economics
- 0411: Accounting, Auditing and Taxation
- 0412: Finance, Banking and Insurance
- 0413: Islamic Banking and Finance
- 0414: Management and Administration
- 0415: Marketing and Advertising
- 0417: Work Skills
Computer Systems Analysts gather and analyse facts on operations, procedures and systems for transfer into a program appropriate for data processing equipment, and recommend computer use to increase productivity efficiency and organisational profit.
- Professional, Scientific And Technical Activities
- Information And Communication
- Manufacturing
- Other Service Activities
- 0611: Information Technology and Information System
- 0612: Software Engineering
- 0613: Computer Science
- 0614: Computer Use
Information and Communications Technology Managers organise, plan, direct, control and coordinate the acquisition, development, maintenance and use of computers and telecommunications systems.
- Professional, Scientific And Technical Activities
- Information And Communication
- Administrative And Support Service Activities
- 0414: Management and Administration
- 0611: Information Technology and Information System
- 0612: Software Engineering
- 0613: Computer Science
- 0614: Computer Use
Managing Directors and Chief Executives formulate and review policies and plan, direct, coordinate and evaluate the overall activities of enterprises or organisations (except special interest organisations and government departments) with the support of other managers, usually within guidelines established by a board of directors or a governing body to whom they are answerable for the operations undertaken and results.
- Professional, Scientific And Technical Activities
- 0311: Economics
- 0412: Finance, Banking and Insurance
- 0414: Management and Administration
- 0415: Marketing and Advertising