{"id":175437,"date":"2023-05-20T21:48:34","date_gmt":"2023-05-20T13:48:34","guid":{"rendered":"https:\/\/mynsr.talentcorp.com.my\/specific-skill\/correspond-with-customers-to-answer-questions-or-resolve-complaints\/"},"modified":"2023-05-20T21:48:34","modified_gmt":"2023-05-20T13:48:34","slug":"correspond-with-customers-to-answer-questions-or-resolve-complaints","status":"publish","type":"specific_skill","link":"https:\/\/mynsr.talentcorp.com.my\/specific-skill\/correspond-with-customers-to-answer-questions-or-resolve-complaints\/","title":{"rendered":"Correspond with customers to answer questions or resolve complaints"},"content":{"rendered":"<script>window.nsr_page_banner=\"https:\/\/mynsr.talentcorp.com.my\/wp-content\/uploads\/2023\/04\/specific-skills.png\"<\/script>\n\n<div class=\"breadcrumbs \" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\"><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" href=\"https:\/\/mynsr.talentcorp.com.my\" data-href-rewrite='https:\/\/mynsr.talentcorp.com.my' class=\"home\" title='Go to TalentCorp MyNSR' aria-current=\"page\"><span class=\"eplusicon-home mr-xs\"><\/span><\/a><meta property=\"position\" content=\"1\"><\/span><\/div>\n\n\n<div class=\" wp-block-columns eplus-wrapper is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\" wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><div data-copy=\"page-title\">Specific Skill<\/div>\r\n<div class=\"wp-block-group technology-tools-block has-background pa-sm nsr-dark-blue bg-nsr-red shadow-2\" style=\"width: 100% !important;\">\r\n\t<h5 class=\"has-text-align-center has-text-color color-nsr-dark-blue mt-sm\">\r\n\t\t\r\n\t\tCorrespond with customers to answer questions or resolve complaints\r\n\t\t\r\n\t<\/h5>\r\n\t\r\n\t\r\n\t\r\n<\/div><\/div>\n\n\n\n<div class=\" wp-block-column eplus-wrapper is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-group technology-tool-details-block nsr-dark-blue shadow-2\" style=\"color: var(--nsr-dark-blue); margin: 0 !important; width:100% !important;\">\r\n<!-- \/wp:heading -->\r\n\t\r\n\r\n\t\r\n\r\n\r\n<!-- wp:spacer {\"height\":\"10px\"} -->\r\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\r\n<!-- \/wp:spacer -->\r\n\t\r\n<b>Used by the following occupations<\/b>\r\n\r\n<!-- wp:paragraph {\"fontSize\":\"small\"} -->\r\n<div class=\"nsr-accordion\" data-reorder>\r\n<div class=\"nsr-expand shadow-1\" id=\"occupation-173497\" data-row-order=\"1222\">\r\n\t<div class=\"nsr-header\">\r\n\t\t<a href=\"#occupation-173497\" title='Expand Advertising And Public Relations Managers'><i class=\"fas fa-caret-right\"><\/i> 1222: Advertising And Public Relations Managers<\/a>\r\n\t<\/div>\r\n\t<div class=\"nsr-collapse\">\r\n\t\t<p><p>Advertising and Public Relations Managers plan, organise, direct, control and coordinate the advertising and public relations activities of enterprises and organisations or of enterprises that provide related services to other enterprises and organisations.<\/p>\n<\/p>\r\n\t\t\r\n\t\t<div class=\"nsr-msic\">\r\n\t\t\t<b>Malaysia Standard Industrial Classification (MSIC)<\/b>\r\n\t\t\t<ul>\r\n\t\t\t\t\r\n\t\t\t\t<li>Financial And Insurance Takaful Activities<\/li>\r\n\t\t\t\t\r\n\t\t\t\t<li>Professional, Scientific And Technical Activities<\/li>\r\n\t\t\t\t\r\n\t\t\t\t<li>Wholesale And Retail Trade, Repair Of Motor Vehicles And Motorcycles<\/li>\r\n\t\t\t\t\r\n\t\t\t\t<li>Information And Communication<\/li>\r\n\t\t\t\t\r\n\t\t\t\t<li>Manufacturing<\/li>\r\n\t\t\t\t\r\n\t\t\t<\/ul>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"nsr-nec\">\r\n\t\t\t<b>National Education Code (NEC)<\/b>\r\n\t\t\t<ul>\r\n\t\t\t\t\r\n\t\t\t\t<li>0323: Media and Communications<\/li>\r\n\t\t\t\t\r\n\t\t\t\t<li>0414: Management and Administration<\/li>\r\n\t\t\t\t\r\n\t\t\t\t<li>0415: Marketing and Advertising<\/li>\r\n\t\t\t\t\r\n\t\t\t<\/ul>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t<!-- <p class=\"mt-md\"><a href=\"https:\/\/mynsr.talentcorp.com.my\/occupation\/advertising-and-public-relations-managers\/\" target=\"_blank\" rel=\"noopener\">Read More <span class=\"eplusicon-external-link\"><\/span><\/a><\/p> -->\r\n\t\t<p class=\"mt-md\"><a href=\"https:\/\/mynsr.talentcorp.com.my\/occupation\/advertising-and-public-relations-managers\/\" rel=\"noopener\">Read More<\/a><\/p>\r\n\t<\/div>\r\n<\/div>\r\n\r\n<div class=\"nsr-expand shadow-1\" id=\"occupation-174119\" data-row-order=\"2412\">\r\n\t<div class=\"nsr-header\">\r\n\t\t<a href=\"#occupation-174119\" title='Expand Financial And Investment Advisers'><i class=\"fas fa-caret-right\"><\/i> 2412: Financial And Investment Advisers<\/a>\r\n\t<\/div>\r\n\t<div class=\"nsr-collapse\">\r\n\t\t<p><p>Financial and Investment Advisers develop financial plans for individuals and organisations and invest and manage funds on their behalf.<\/p>\n<\/p>\r\n\t\t\r\n\t\t<div class=\"nsr-msic\">\r\n\t\t\t<b>Malaysia Standard Industrial Classification (MSIC)<\/b>\r\n\t\t\t<ul>\r\n\t\t\t\t\r\n\t\t\t\t<li>Financial And Insurance Takaful Activities<\/li>\r\n\t\t\t\t\r\n\t\t\t<\/ul>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"nsr-nec\">\r\n\t\t\t<b>National Education Code (NEC)<\/b>\r\n\t\t\t<ul>\r\n\t\t\t\t\r\n\t\t\t\t<li>0411: Accounting, Auditing and Taxation<\/li>\r\n\t\t\t\t\r\n\t\t\t\t<li>0412: Finance, Banking and Insurance<\/li>\r\n\t\t\t\t\r\n\t\t\t\t<li>0413: Islamic Banking and Finance<\/li>\r\n\t\t\t\t\r\n\t\t\t\t<li>0414: Management and Administration<\/li>\r\n\t\t\t\t\r\n\t\t\t<\/ul>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t<!-- <p class=\"mt-md\"><a href=\"https:\/\/mynsr.talentcorp.com.my\/occupation\/financial-and-investment-advisers\/\" target=\"_blank\" rel=\"noopener\">Read More <span class=\"eplusicon-external-link\"><\/span><\/a><\/p> -->\r\n\t\t<p class=\"mt-md\"><a href=\"https:\/\/mynsr.talentcorp.com.my\/occupation\/financial-and-investment-advisers\/\" rel=\"noopener\">Read More<\/a><\/p>\r\n\t<\/div>\r\n<\/div>\r\n<\/div>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:spacer {\"height\":\"20px\"} -->\r\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\r\n<!-- \/wp:spacer -->\r\n<!-- \/wp:group --><\/div><\/div>\n<\/div>\n","protected":false},"template":"","cluster":[24797,24801],"class_list":["post-175437","specific_skill","type-specific_skill","status-publish","hentry","cluster-customer-service","cluster-provide-customer-service-and-communicate-information","description-off"],"code":"","description":"","_links":{"self":[{"href":"https:\/\/mynsr.talentcorp.com.my\/wp-json\/wp\/v2\/specific_skill\/175437"}],"collection":[{"href":"https:\/\/mynsr.talentcorp.com.my\/wp-json\/wp\/v2\/specific_skill"}],"about":[{"href":"https:\/\/mynsr.talentcorp.com.my\/wp-json\/wp\/v2\/types\/specific_skill"}],"wp:attachment":[{"href":"https:\/\/mynsr.talentcorp.com.my\/wp-json\/wp\/v2\/media?parent=175437"}],"wp:term":[{"taxonomy":"cluster","embeddable":true,"href":"https:\/\/mynsr.talentcorp.com.my\/wp-json\/wp\/v2\/cluster?post=175437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}